The impact of COVID-19 has created immediate needs for residents within the City of Maricopa. Global Water has expanded our customer assistance program to provide assistance to those who need it most during these challenging times. The new program was expanded to provide assistance specific to COVID-19 including:

  •  Assistance to customers who have been
    furloughed
  • Assistance to customers who have
    experienced a medical hardship

Additionally, at Global Water we recognize the commitment and sacrifices made by the members of the military and our military veterans. The revamped assistance program provides resources to support our military customers and veterans. This additional assistance includes:

  • Assistance to deployed service member
  • Assistance to disabled veterans

The revised customer assistance program continues to provide low-income assistance and expands the program to be inclusive of more customers. Customers who have a household income equal to or less than 300% of the federal poverty level can qualify for the program. Finally, the program was expanded to allow qualifying customers to receive up to $350 per year per utility service. If a qualifying customer has both water and sewer service from Global Water the customer would be eligible for $700 in assistance annually.

To distribute these funds to customers, Global Water works with the local community action agencies. The local agencies work with you directly to determine if you qualify for these programs. Rest assured, Global Water does not collect your personal information regarding these programs.

If you are a Global Water customer who is in need of assistance, you can find more information about our Customer Assistance Program at www.gwresources.com/customer-assistance or you can call us at 866-940-1102 or email us at [email protected].

We recognize these are unprecedented times and Global Water is here to help.

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