Global Water Resources will host a forum for customers March 30, 5:30-7:30 p.m., at Elements Event Center, 16000 N. Maricopa Road, Room 200. Elements is located next to UltraStar.

During a public meeting hosted by the City of Maricopa in February to air customer grievances, Global Water CEO Ron Fleming said the company would consider having open forums for customers to bring problems, concerns, complaints and any other feedback.

There will be refreshments.

A look back in time

A Global Water Timeline

March 2017 – Global Water hosts customer forum.

February 2017 – City of Maricopa hosts meeting to air public complaints about Global Water.

January 2017 – Global Water begins upgrading meters.

January 2017 – Water main breaks in Province.

November 2016 – Water main breaks on Porter Road.

November 2016 – Water main breaks on Honeycutt Road.

November 2016 – Global Water negotiates with Maricopa Fire & Medical over removal and prevention of sediment buildup at hydrants.

April 2015 – Residents of Senita, Rancho El Dorado, The Villages at Rancho El Dorado and Province complain about fees to clean up 404 Wash.

January 2015 – New Global Water rates go into effect, raising monthly water bills 4.4 percent to begin an eight-year, annual series of rate increases as approved by Arizona Corporation Commission and agreed to by City of Maricopa, Residential Utility Consumer Office and 14 HOAs.

April 2014 – Water main breaks on Honeycutt Road.

August 2013 – Settlement agreement filed with Arizona Corporation Commission increases wastewater bills 10.5 percent and water bills 42.5 percent; rate increases will go into effect in 2015, and Global Water is prohibited from requesting another rate increase until May 2017.

May 2013 – Public hearing on proposed Global Water rate increases.

February 2013 – City of Maricopa applies with Arizona Corporation Commission to intervene in rate case.

January 2013 – City forms task force to respond to rate-increase proposal.

July 2012 – Global Water says it is getting no rate of return in Maricopa as determined by the Arizona Corporation Commission and is seeking a rate increase.

June 2011 – Maricopa City Council adopts Amended MOU with Global Water “to maintain appropriately priced, high-quality water and wastewater services.”

June 2011 – Maricopa City Council adopts Resolution No. 11-40 to support use of Infrastructure Coordination and Finance Agreements as a means for financing water, wastewater and recycled water infrastructure.

August 2010 – Arizona Corporation Commission approves rate increase that will take average residential water/sewer bill from $76 to $96 by 2012.

July 2010 – Administrative Law judge recommends decreasing Global Water’s requested rate increase by 40 percent

December 2009 – Global Water pledges to spend $150,000 each year for five years to implement water-conservation practices for its larger water users.

December 2009 – Arizona Corporation Commission holds hearing in Maricopa as part of three weeks of hearings over proposed increase in Global Water rates.

November 2009 – Global Water seeks 34 percent gross revenue increase from Santa Cruz system and 130 percent gross revenue increase from Palo Verde wastewater system.

August 2007 – Global Water shuts down Smith Well over water quality.

January 2006 – MOU goes into effect. Global Water will pay $50 per residence fee for connections in city limits and $100 per residence fee outside city limits.

December 2005 – Global Water and City of Maricopa enter public-private partnership for water and wastewater services in Maricopa and outlying areas.

June 2005 – Global Water agrees to purchase 387 Domestic Water Improvement District from Sonoran Utility Services, serving HOAs south of the railroad tracks.

2004 – Global Water purchases Santa Cruz Water Company and Palo Verde Utilities Company, acquiring 175 square miles of service area.

2003 – Global Water Resources forms.

2001 – Palo Verde Utilities Company and Santa Cruz Water Company merge into one limited liability company.

1998 – Palo Verde Utilities Company files for Certificate of Convenience & Necessity from Arizona Corporation Commission to provide sewer service.