Business

Maricopa IT specialist aims to beat the geeks

Jun 26, 2008

Want to get IT support with out leaving the comfortable confines of your business?

Contact the Maricopa-based business i-SupportDesk.com.

I-SupportDesk.com is a full-service computer and networking service provider that specializes in providing support using the Internet.

It is fast, easy and saves money because our experts solve the customer’s computer problems without the customer having to bring the computer in, said Jim Dickinson, owner of the business.

Dickinson said he started the business in February because he believed that there was a huge need for efficient time-wise and price-wise small business IT services.

“We saw a great need to provide ‘virtual’ or remote computer support and services that allows us to go anywhere the client needs us for less and still offer the highest quality, professional, experienced technicians and technology,” Dickinson said.

Having been an IT professional for several years, he said he knew well the failings of traditional IT companies.

“They charge by the hour and have to go on site to figure out what the problem is. I charge by the minute and can fix 80 percent of computer problems without leaving the office,” he said.
Dickson’s business specializes in all computer services, repairs, and training for the small business and home office user.

Dickinson said he sees his business becoming a global venture within five years.

“We maintain all servers, networks and administration of businesses and focus on helping them get up and running today, not in days or weeks like at ‘brick-and-mortar’ computer stores. We literally focus on our ‘Beat the Geek,'” Dickinson said.

Business Details
Name of business: i-SupportDesk.com
Owner: Jim Dickinson
Location: Maricopa
Address: P.O. Box 539, Maricopa, AZ 85239
Contact: (602) 412-3478, [email protected] or www.i-SupportDesk.com
Hours: 8 a.m. to 8 p.m. Monday through Fridays. Service outside of business hours is available on request.